Info at 12:06, Feb 25:
Thank you for choosing to chat with us.
We are experiencing higher than normal volumes and your wait time to connect with a chat agent may be longer.
Info at 12:08, Feb 25:
All agents are currently assisting others. Your place in queue: 46
Info at 12:10, Feb 25:
All agents are currently assisting others. Your place in queue: 45
Info at 12:12, Feb 25:
All agents are currently assisting others. Your place in queue: 42
Info at 12:14, Feb 25:
All agents are currently assisting others. Your place in queue: 41
Info at 12:16, Feb 25:
All agents are currently assisting others. Your place in queue: 39
Info at 12:18, Feb 25:
All agents are currently assisting others. Your place in queue: 38
Info at 12:20, Feb 25:
All agents are currently assisting others. Your place in queue: 34
Info at 12:22, Feb 25:
All agents are currently assisting others. Your place in queue: 28
Info at 12:24, Feb 25:
All agents are currently assisting others. Your place in queue: 24
Info at 12:26, Feb 25:
All agents are currently assisting others. Your place in queue: 21
Info at 12:28, Feb 25:
All agents are currently assisting others. Your place in queue: 18
Info at 12:30, Feb 25:
All agents are currently assisting others. Your place in queue: 14
Info at 12:32, Feb 25:
All agents are currently assisting others. Your place in queue: 12
Info at 12:34, Feb 25:
All agents are currently assisting others. Your place in queue: 11
Info at 12:36, Feb 25:
All agents are currently assisting others. Your place in queue: 9
Info at 12:38, Feb 25:
All agents are currently assisting others. Your place in queue: 8
Info at 12:40, Feb 25:
All agents are currently assisting others. Your place in queue: 8
Info at 12:42, Feb 25:
All agents are currently assisting others. Your place in queue: 7
Info at 12:44, Feb 25:
All agents are currently assisting others. Your place in queue: 7
Info at 12:46, Feb 25:
All agents are currently assisting others. Your place in queue: 5
Info at 12:48, Feb 25:
All agents are currently assisting others. Your place in queue: 2
Info at 12:50, Feb 25:
All agents are currently assisting others. Your place in queue: 1
Info at 12:51, Feb 25:
You are now chatting with Mae V..
Mae V. at 12:51, Feb 25:
Hi, how may I help you today?
You at 12:51, Feb 25:
You cannot be contacted by phone. I have tied many times.
I wanted to sell 200 shares of Met Life. I tried on 2/14/2020 to contact you by your email thing. Nothing.
I looked more and was able to put in my sell request.
On 2/16/2020 I looked back and saw thing had happened.
I tried again. Nothing happened so I tied to call and then tried to sell again.
I tried to send email again and tried to call again.
Nothing no contact possible. I thought maybe I was doing it wrong so at 1:00 in the afternoon I
attempted a sell all. Nothing. Then I tried to sell my Bright house.
Then when it seemed to be a complete mess I tried to find a way cancel.
I could not so I tried to call again. Nothing. It looks like something happen at the end of the next day which cost me over $1,000!!
Very angry
Jim Crownover
You at 12:52, Feb 25:
Why did my 200 shares from February 14 not get processed on February 16?
I saw somewhere on your site that any sales
after 2 pm would not get processed until the next day.
Mae V. at 12:52, Feb 25:
Thank you. There is a dedicated team that handles this accounts.
I can connect you to another chat operator from the dedicated team for further assistance with your inquiry or you may call them
Mae V. at 12:53, Feb 25:
Stay online please do not disconnect
Info at 12:53, Feb 25:
Please wait while your chat is transferred to the appropriate group.
Info at 12:55, Feb 25:
All agents are currently assisting others. Your place in queue: 20
Info at 12:57, Feb 25:
All agents are currently assisting others. Your place in queue: 20
Info at 12:59, Feb 25:
All agents are currently assisting others. Your place in queue: 19
Info at 13:01, Feb 25:
All agents are currently assisting others. Your place in queue: 19
Info at 13:03, Feb 25:
All agents are currently assisting others. Your place in queue: 19
Info at 13:05, Feb 25:
All agents are currently assisting others. Your place in queue: 17
Info at 13:07, Feb 25:
All agents are currently assisting others. Your place in queue: 17
Info at 13:09, Feb 25:
All agents are currently assisting others. Your place in queue: 17
Info at 13:11, Feb 25:
All agents are currently assisting others. Your place in queue: 16
Should have all been completed on Feb 16!
There may be new messages
Here it died.
